Privacy Policy

Introduction

We take your privacy seriously and handle your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Austrian data protection laws.

Data Controller

Ski Vital

Oberweißburg 123, 5582 Sankt Michael im Lungau, Austria

contact@skivital.eu

Information We Collect

When you submit an offer request through our website, we collect the following personal data:

Name — to personalize our communication with you

Email address — to send you the offer and communicate about your inquiry

Phone number (including country dialling code) — to contact you if needed regarding your request

Stay details — arrival and departure dates, number of adults and children, ages of children, number of rooms, and room preferences

Preferences — whether you are travelling with a dog and whether you would like breakfast

Billing address (optional) — street, house number, postal code, city, and country, if you choose to provide them for eventual invoicing purposes

Optional message — any additional information you choose to share about your inquiry

This information is collected solely for the purpose of preparing and sending you a personalized accommodation offer. We do not collect any data automatically through cookies or tracking technologies.

Purpose and Legal Basis

Your data is used only to respond to your inquiry or process your booking.

Legal bases:

Art. 6(1)(b) GDPR – performance of a contract (bookings)

Art. 6(1)(c) GDPR – legal obligation (tax and registration)

Art. 6(1)(f) GDPR – legitimate interest (customer service)

Art. 6(1)(a) GDPR – consent (marketing, optional)

Data Retention

We keep your personal data only as long as necessary to respond to your inquiry or fulfill your booking and legal obligations. Booking records may be stored for up to 7 years in accordance with Austrian tax law.

Data Sharing

We do not sell or share your data. When bookings are processed, necessary information may be shared with service providers (e.g. payment processors or hosting providers) under GDPR-compliant agreements.

Cookies and Tracking

Currently, our website does not use cookies or analytics tools.

If this changes, visitors will be informed and given the option to consent.

Your Rights

You have the right to access, correct, delete, or restrict processing of your data, object to processing, and lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).

Contact

If you have any questions about this Privacy Policy, please contact us at: